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Linxus Internet Billing FAQs

Find answers to your billing questions for Linxus Internet’s high-speed internet services in North Texas.

What happens to Linxus Internet equipment after canceling service?

Once you cancel service, one of our reps will coordinate with you for a technician to retrieve all Linxus Internet-owned equipment, including antennas, routers, and power supplies. If you’ve vacated the property, our team can coordinate where to mail the equipment. Contact us at Loading... or call 855-546-9871 to arrange. Failure to return equipment may incur charges.

How are check payments processed by Linxus Internet?

Linxus Internet receives all payments electronically through our customer portal. Please avoid mailing any payments to our offices.

What payment methods does Linxus Internet accept?

We accept debit/credit cards (Visa, MasterCard, American Express, Discover) and bank account payments via ACH. Payments can be made online through our customer portal at https://portal.linxusinternet.com.

Does Linxus Internet charge late fees?

Yes, a late fee may be applied if payment is not received by the due date shown on your bill. To avoid fees, set up autopay or make a one-time payment through our portal at https://portal.linxusinternet.com. Contact us at 855-546-9871 if you have payment concerns.

How do I set up autopay with Linxus Internet?

Log in to our customer portal at https://portal.linxusinternet.com and navigate to the billing section. You can set up autopay using a debit/credit card or bank account. Autopay ensures timely payments and helps avoid late fees. For assistance, call 855-546-9871 or email Loading....

Can I make a one-time payment with Linxus Internet?

Yes, you can make a one-time payment online through our customer portal at https://portal.linxusinternet.com using a debit/credit card or bank account.

What is the billing cycle for Linxus Internet?

Linxus Internet bills monthly, with due dates visible in your customer portal at https://portal.linxusinternet.com. Payments are due on the same day each month, and you’ll receive an email reminder before the due date. For billing questions, contact us at 855-546-9871.